q & a

Frequently Asked Questions

 
 

Makeup & Hair Styling Questions

 
 
 

1. Do you only do hair and makeup for weddings?

  • Although I specialize in bridal hair and makeup, I also provide hair and makeup services for all types of media and events including head shots, engagement shoots, maternity, boudoir sessions, print work, video, and private parties.


2. Can you do makeup on all ethnicities?

  • Yes, I can and have done makeup for a wide variety of skin tones from the deepest to the fairest skin tone.  Moreover, as many are concerned with a “clown look” result when getting their makeup done, I have been requested by numerous Asian clients for my services as I am highly skilled in enhancing Asian eyes.


3. Which brands of makeup do you use?

  • I use a variety of professional makeup products from world renowned brands such as Makeup Forever, Urban Decay, Stila, Smashbox, Tarte, Kevin Aucoin and Laura Mercier.  With the overwhelming amount of cosmetic products available today, I stay up-to-date and research on the best products available for my clients' makeup needs.  In addition, I am committed to first handedly testing the product before applying it on any of my clients.  Not only, one of the best parts about being a professional makeup artist is the vast amount of knowledge I can and do acquire from makeup shows and workshops where the latest professional products are showcased.


4. I have allergies to certain types of makeup. Can you work with my products?

  • YES!  I completely understand allergies and skin sensitivities to certain makeup products and will welcome using your own products for application. 
     

5. What is airbrush foundation?

  • Airbrush foundation is a unique formula of foundation that is high in coverage and thin in texture.  The foundation is applied through an airbrush gun in micro fine layers.  This creates an appearance of a more natural and pure look.  The benefit of an airbrush foundation application are the long lasting durability, even consistency, looks beautiful on camera, and will not rub off onto the groom! 
     

6. What should I do if I do not like the makeup/hair or certain parts of it?

  • I ask and welcome all of my clients to be open and to speak comfortably with me about their concerns regarding their makeup application/hairstyle.  I completely understand that each individual has his/her own preference regarding their appearance.  I am very open minded, understanding, and would appreciate your honesty.  I want you to look and feel your very best!   
     
 
 

BOOKING QUESTIONS

 
 

7. How far in advance of my wedding should I book a hair and makeup artist?

  • Typically, brides will book about 3 to 6 months prior to their wedding date.  The earliest is one year in advance.  I would recommend you to book a makeup artist closer to your wedding date as you may have a better idea of your desired hair and makeup look by that time.


8. How do I officially book you for my wedding?

  • I require a $150 non-refundable deposit fee along with a signed contract sent to the mailing address provided via our communication. 
     

9. Do you charge any travel fees?

  • For the day of the event, the first 25 miles are complimentary.  Any additional miles are $1.00 per mile round trip.  Travel is free for trial sessions located within Anaheim, CA.  Trial sessions located outside of Anaheim will result in 0.53 cents per mile from my location. 
     

10. What forms of payment do you accept?

  • I accept cash, check, money order, PayPal, Venmo and credit card.


11. Do you recommend a hair and makeup trial before my wedding?

  • Although not required, I would highly recommend a hair and makeup trial so that you can truly test the makeup and your hairstyle’s longevity throughout the day.  I believe my brides are less stressed when they know exactly what they will be getting on their wedding day.  I've seen it!  Remember that your wedding day is a very special day and we want to make sure that you look and feel your best!


12. Where and when do you do makeup and hair trials?

  • Appointments are scheduled according to availability during the weekdays and weekends.
  • All trial sessions are on location.  Meaning, I travel to you.


13: Do you need anything during the trial session?

  • It would be ideal to have table space, a chair near natural lighting. 
     

14. How long does a trial session take?

  • Please allow 2.5 hours for a hair and makeup trial session.  If hair and/or makeup changes need to be made after seeing the final look, additional time may be required.
     

15. What can I expect in my hair and makeup trial? 

  • During your makeup trial, we will discuss what your vision is for how you would like to look on your wedding day from your hair and your makeup, including any other concerns you may have.  Based on our consultation, I will provide you with a direction that will complement you on looking your very best on your special day.  This trial session is the best time for us to address your concerns and make any necessary changes.  Honesty is be greatly appreciated.


16. What should I bring with me to my trial session?

  • I recommend you to bring pictures of 1-2 makeup looks and hairstyles that you love and do not love, any hair accessories, your veil, if available, and a fun attitude ready to be made up!
     

17. How many people in the bridal party can you accommodate?

  • Depending on hair and makeup services requested, I can accommodate most and all wedding parties. We can discuss this further during your hair and makeup trial.
     

18. How long does each hair and makeup application take?

  • For the bride, I set aside at least 2 hours for hair and makeup application.  For bridesmaids and other adults, I schedule at least 45 minutes per hair or makeup service.  For example, if you have two bridesmaids and both require hair and makeup service, I will schedule 90 minutes per bridesmaid.  Please note that we may go over the allotted time depending on individual hair length and thickness of hair.
 
 

Have more questions?

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PRIVACY STATEMENT

 

Privacy Policy

These documents are intended to be templates and customized to suit your business.  Always check with a local attorney in your jurisdiction.

PA KOU XIONG, doing business as (“PA KOU BEAUTY”,  “we” or “us”) is sensitive to concerns that personal information collected from its customers (“you” or “your”) be handled respectfully and appropriately.  This Privacy Policy (the “Policy”) discloses the privacy practices for PAKOU BEAUTY and applies solely to information collected by the web site WWW.PAKOUXIONG.COM including any related domains and subdomains (the “Site”). This Policy is intended to notify you of the following:
 

1.     What personally identifiable information PAKOU BEAUTY collects from you through the Site, how it is used and with whom it may be shared.

2.     What choices are available to you regarding the use of your data.

3.     The security procedures in place to protect the misuse of your information.

4.     How you can correct any inaccuracies in the information.

 

What Information Is Collected?
 

Internet Traffic Data

Internet traffic data includes but is not limited to internet service provider information, collection of IP addresses, entry and exit pages, various operating systems and other such information.  We collect no personally identifying information through this process, and it is used to help analyze user traffic with respect to various services available through PAKOU BEAUTY to allow for a more customized and enjoyable user experience.

 

Cookies
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Personal Information
PAKOU BEAUTY must collect some information from you (“Identifier Information”) to allow you to use and access services, products and materials.  Identifier Information is only collected by your personally providing such information to PAKOU BEAUTY via e-mail, by phone, or otherwise through PAKOU BEAUTY website pursuant to making a purchase or requesting service.

 

Testimonials
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Information Collection, Use, and Sharing
We are the sole owners of the information collected on the Site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell, rent or otherwise share this information with any other individual or business entity, except as reasonably necessary to provide products, materials, or services to you.

We will use your information to respond to you, and will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

 

Your Access to and Control Over Information
You may opt out of any future contacts from us or request that we discontinue sending of email and other communications at any time at any time by contacting us at beauty@pakouxiong.com.

 

Security
We take precautions to protect your information. When you submit sensitive information via the Site, your information is protected both online and offline.

Wherever we collect sensitive information, that information is encrypted and transmitted to us by secure servers. We have included common indications of such secured features when appropriate such as a closed lock icon at the bottom of your web browser.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Registration
In order to use these Site, a user may complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.

 

Orders
We request information from you on our order form. To buy from us, you must provide contact information (such as your name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.


Third Parties
Please be aware that some of our business partners may use cookies or other methods of tracking and targeting use on our site (advertisers, for example).  However, we have no access to or control over these cookies and this Privacy Policy does not extend to such third parties.  Please be aware that we are not responsible for the content or privacy practices of such other Site. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects Identifier Information.

 

Surveys & Contests
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore whether or not to disclose information sought by such surveys or contests. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Terms of Use

 

NOTE: ALL RIGHTS TO PHOTOGRAPHIC IMAGES ON THIS WEBSITE ARE RESERVED. PLEASE CONTACT PA KOU BEAUTY FOR PERMISSION PRIOR TO ANY USE WHATSOEVER. NO RIGHT TO COPY OR USE THE IMAGES IS GRANTED OR IMPLIED.

 

CONDITION ON USE OF WEBSITE

TERMS OF USE

Pa Kou Beauty makes this website (the “ Website”), including all photographs, images, downloadable portfolios, graphics, moving images, text, illustrations and software available through the Website (collectively, the “Content”), available for your review subject to the terms and conditions set forth in this document, and any changes to this document that Pa Kou Beauty may publish from time to time (collectively, the “Terms of Use”) and further subject to the Privacy Statement on the Website.

OWNERSHIP; RESTRICTIONS

This Website is owned and operated by Pa Kou Beauty. All Content, is owned by Pa Kou Xiong and/or certain third party content providers. All elements of this Website, including, but not limited to, the general design and the Content, are protected by trade dress, copyright, moral rights, trademark and all other laws protecting intellectual property rights including contract law pursuant to this agreement. No Content or portion thereof may be copied, reproduced, republished, uploaded, scanned, posted, transmitted, or distributed in any way, without Pa Kou Beauty's prior written permission, except that you may view the Content on any single computer monitor for review purposes only, provided you keep intact, without change all images and copyright, trademark and other proprietary notices.

 

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

If have any questions about this Privacy Policy, you may contact us via email at beauty@pakouxiong.com.

 

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